| 7 AM – 3 PM | NHLA Registration Desk Open | |
| 7 – 8 AM | Breakfast | |
| 8 – 10 AM | Opening Session with Keynote Speaker Steve Robinson, Former SVP & Chief Marketing Officer of Chick-fil-A | |
| 10:30 AM – 11:30 AM | Educational Session – Are You Operating Effectively? 4 Metrics to Track Operational Efficiency by Dana Spessert | |
| 10 AM – 3 PM | Exhibit Showcase Open | |
| 1 – 1:45 PM | Learning Lounge Session | |
| 2 – 2:45 PM | Learning Lounge Session | |
| 10:30 AM – 1 PM | HATitide Luncheon Spouse Event† | |
| 11:30 – 1 PM | Lunch | |
| 3 – 4 PM | Educational Session – Guiding Your Sales Team During and After a Crisis by Bob Graham | |
| 3 – 4 PM | ITS Alumni Reception | |
| 3 – 4 PM | Exhibitor Appreciation Reception | |
| 4 – 5 PM | Buses Depart for Church Hill Downs | |
| 5 – 8:30 PM | A Night at the Races at Church Hill Downs† |
º By Invitation Only † Pre-Registration Required
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| Time of Withdrawal | Refund Amount |
| Prior to start of class | Full tuition |
| Prior to end of 2nd week of class | $1,875 |
| Prior to end of 4th week of class | $625 |
| After 4th week of class | No refund |
Tuition refunds for students enrolled under the GI Bill will be pro-rated throughout the term.
Time of Withdrawl: Prior to beginning each Module.
Refund Amount: Full tuition for current Module and all subsequent Modules.
Students who have paid tuition, but do not attend class, are eligible for a full refund. Students must withdraw before the start to ensure this eligibility.