| 7:00 am–3:00 pm | Registration Desk Open | 5th Floor |
| 7:00–8:00 am | Breakfast for All Convention Attendees Sponsor: Sii Dry Kilns |
5th Floor Grand D/E |
| 8:00-10:00 am | Opening Session with Keynote Speaker Archie Manning Sponsor: Northwest Hardwoods |
5th Floor Grand Ballroom |
| 10:00am-3:00 pm | Exhibit Showcase Learning Lounge Sponsor: Continental Underwriters, Inc. |
3rd Floor Borgne |
| 10:00 am-4:00 pm | Exhibit Showcase Open | 3rd Floor Napoleon Ballroom |
| 10:30-11:45 am | Educational Seminar: North American Hardwood Market Trends by David Caldwell & Judd Johnson Sponsor: WoodEye & Eagle Machinery & Suply, Inc. |
5th Floor Grand D |
| 11:00 am-1:00 pm | ITSEF Board Meetingº | 4th Floor Oak Alley |
| 11:30 am-1:00 pm | Lunch Served in the Exhibit Showcase | 3rd Floor Napoleon Ballroom |
| 1:00-2:15 pm | Educational Seminar: New Customer-Focused Selling Strategies by Bob Graham Sponsor: Paw-Taw-John Services, Inc. |
5th Floor Grand E |
| 2:30-3:45 pm | Educational Seminar: Discovering Lost Profits with the NHLA Yield Analysis and Quality Control Programs by NHLA Chief Inspector Dana Spessert Sponsor: TRN USA Forest LLC |
5th Floor Grand D |
| 3:30-5:00 pm | Exhibitor Appreciation Reception º | 2nd Floor Lagniappe |
| 4:00-5:00 pm | NHLA Inspector Training School Alumni Reception Sponsor: Cole Hardwood Inc. |
1st Floor Gallery |
| 5:00-6:30 pm | Exhibit Showcase Networking Reception Sponsors: Breeze Dried, Inc., eLIMBS, LLC, King City/Northway Forwarding Ltd., Nyle Dry Kilns, Hardwoods Specialty Products, and Swaner Hardwoods Co., Inc. |
3rd Floor Napoleon Ballroom |
* Members Only º By Invitation Only
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| Time of Withdrawal | Refund Amount |
| Prior to start of class | Full tuition |
| Prior to end of 2nd week of class | $1,875 |
| Prior to end of 4th week of class | $625 |
| After 4th week of class | No refund |
Tuition refunds for students enrolled under the GI Bill will be pro-rated throughout the term.
Time of Withdrawl: Prior to beginning each Module.
Refund Amount: Full tuition for current Module and all subsequent Modules.
Students who have paid tuition, but do not attend class, are eligible for a full refund. Students must withdraw before the start to ensure this eligibility.